Owners access| Hotel information and booking website unofficial
Hyatt Centric Playa Del Carmen (Adults Only), Playa del Carmen
119US$
Book on our site
Up to 10% less
than Booking.com
Key details
About the Hotel
5Ta Avenida Norte Por 12, Playa Del Carmen, Mx,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Thompson Playa del Carmen offers two distinct luxury resort experiences, blending a vibrant downtown atmosphere with extensive oceanfront options. The hotel's Main House features a five-story design that includes a rooftop oasis with panoramic ocean views. Guests can indulge in unique culinary offerings by renowned NYC chefs while enjoying a bustling nightlife scene right at their doorstep. The hotel's location places it at the heart of Playa del Carmen's entertainment venues and cultural attractions.
Location
Thompson Playa del Carmen is conveniently located in Centro, allowing easy access to nearby attractions like Quinta Avenida, known for its shops, restaurants, and nightlife. Guests can enjoy walks to cultural landmarks and beaches within walking distance. The hotel offers a shuttle service to and from the airport for added convenience. Playa del Carmen's vibrant entertainment scene is just steps away, making it an ideal base for exploration.
Rooms
Each of the 92 rooms is furnished with air conditioning and modern conveniences like flat-screen TVs with cable channels. Many accommodations come with additional seating areas for relaxation after a day of exploration. Luxury bedding ensures a restful night's sleep, complemented by 24-hour room service. Certain rooms offer private balconies with city views, enhancing the guests' stay in this vibrant destination.
Eat & Drink
Thompson Playa del Carmen features two restaurants on the rooftop, offering scenic views alongside a varied menu. Renowned Executive Chef Pedro Abascal leads the culinary team, offering authentic Mexican flavors that enhance the dining experience. One of the restaurants showcases NYC's popular CATCH concept, creating a unique gastronomic atmosphere. Guests can also enjoy evening live DJ sets, adding to the hotel's vibrant nightlife energy.
Leisure & Business
The rooftop playground includes a stunning infinity pool with cabanas available for rent, perfect for soaking up the sun. Guests can participate in daily activities such as yoga classes or tequila tastings, enhancing their stay with cultural experiences. Business facilities are available, including meeting spaces equipped with free Wi-Fi. The property ensures safety with comprehensive security systems and first aid kits.
View all
Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
The breakfast selection was delightful, with fresh ingredients and a warm atmosphere that kickstarted my day.view full review
Comfortable Beds!
The bedding in my room was incredibly comfortable, providing a perfect night's sleep after a long day.view full review
Immaculate Bathrooms
The bathroom was spotless and well-stocked with high-quality toiletries, enhancing my overall experience.view full review
Spacious Suite!
The suite I booked was spacious and inviting, making it a wonderful place to unwind and relax during my stay.view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Adults only
Baggage storage
Elevator
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness center
Diving
Snorkeling
Cycling
Services
Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Poolside snack bar
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Toys
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Rooftop pool
Beach access
Sun loungers
Sun terrace
Pool with view
Shallow end
Room features
Air conditioning
Mini-bar
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Curtains
Show more
Location
5Ta Avenida Norte Por 12, Playa Del Carmen, Mx,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
5Ta Avenida Norte Por 12, Playa Del Carmen, Mx,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
Av. Benito Juárez
Los Fundadores Park
2700 ft
Beach
Kool Beach Club
3200 ft
Beach
Mamita's Beach Club
3900 ft
Church
Nuestra Senora del Carmen Catholic Church
4900 ft
Ave Benito Juarez 109 between 5a y 10a Ave
La Sirena's Fine Mexican Handcrafts
2500 ft
Zona Arqueologica Playa del Carmen
4300 ft
Avenue With 14 Street 5a Downtown
Corazon de Mexico
3500 ft
Gallery
Tierra Huichol
3600 ft
Nearby
152 Calle Quinta Avenida
Quinta Avenida
600 ft
Mall
Quinta Alegria Shopping Mall
1000 ft
Museums
3D Museum of Wonders
1200 ft
Museums
Museo Frida Kahlo Playa Del Carmen
900 ft
Night club
Coco Bongo
600 ft
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
700 ft
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
1000 ft
Beach
Playacar
1400 ft
Aquarium
Aquarium Beach
200 ft
Avenida 5ta Entre 6 y8
Gaston Charo Art Gallery Playa del Carmen
1200 ft
Gallery
Riviera Art Gallery
1200 ft
5th Avenue 4th and 6th Streets
Sun Jaguar
1700 ft
Gallery
La Galeria de Playa Art Gallery
2000 ft
5ta Avenida
Galeria de Arte 5ta Avenida
1900 ft
Avenida entre 24 y 34 calles 5a
Caminarte
2000 ft
Shopping Area
Plaza Calle Corazon
100 ft
Night club
Salon Salsanera
300 ft
Night club
Mandala Playa del Carmen
400 ft
Casinos
Grand Riviera Casino
900 ft
Night club
Blue Parrot
600 ft
Night club
Club 01
1000 ft
Shopping Area
Plaza Las Americas
1100 ft
Restaurants
Sushi Roll
100 ft
77720
Blue Lobster
300 ft
12th Street and 5th Avenue
La Panaderia Calle Corazon
0 ft
Restaurant
Marea Grill
0 ft
5ta Avenida Entre Calles 12 Y 14
Aldea Corazon
300 ft
5a. Avenida Col. Centro
La Caprichoza
100 ft
Avenida 5
El Oasis
300 ft
Calle 12 Norte
Las Camelias
100 ft
5th Avenue between 12 and 14 Streets
El Boticario
100 ft
Calle Corazon y 5ta Av Plaza Calle Corazón
Tequila Barrel
300 ft
5 Avenida Between 10th And 12th
50 Friends
200 ft
5a Avenida y Calle 12 Calle Corazon
Ula Gula
300 ft
310 Calle Quinta Avenida
Reviews and Ratings
Feedback from previous guests about their experience.
90%
liked the hotel and would stay again
Spacious rooms
Friendly staff
Limited dining options
Paid Wi-Fi
9.0/10
Perfect
Rooms
9.2
Location
10.0
Service
9.4
Dining
8.2
Guest reviews
9.0/10
based on 5 review
8.0
8.0/10based on 343 review
T.
United States of America,
May
2024
9.4/10
The hotel exceeded my expectations with its amazing air conditioning, jacuzzi, and balconies. It was everything I had hoped for based solely on the pictures from Trip Advisor. The only downside was the price, considering everything it offered.
Rooms
9.0
I was impressed with the amazing air conditioning and the jacuzzi in the room. The balconies also provided a nice touch to the overall experience.
Service
10.0
The staff treated us like royalty, ensuring we received top-notch service throughout our stay. They went above and beyond to make sure we had a great experience.
Location
10.0
The location was perfect, right in the center of Playa del Carmen. I couldn't have asked for a better spot to enjoy all the action and explore the city.
Dining
9.0
The dining experience was excellent, and the iconic sandwiches included in my rate were a delightful surprise. It truly added value to my stay.
Facilities
9.0
The facilities were top-notch, offering a wide range of services from room service to bicycle hire. Everything was convenient and well-maintained.
Gerald
United States of America,
November
2023
8.8/10
I absolutely loved my stay at this hotel! It's perfectly located, with convenient access to the beach and surrounded by great dining options. The rooms were clean and cozy, and the staff went above and beyond to make sure I had a wonderful stay. The dining experience could be improved with more variety in breakfast choices, but overall, it was a fantastic experience. The price was reasonable, but having to pay extra for Wi-Fi was a minor downside.
Rooms
9.0
I felt like royalty in the room with a huge bed and a relaxing terrace.
Service
9.0
The staff treated me exceptionally well and made sure every request was promptly taken care of.
Location
10.0
The hotel's location is unbeatable, right in the heart of Playa del Carmen near all the action.
Dining
7.0
The local sweets provided during my stay were a delightful touch, but more dining options would have been appreciated.
Facilities
9.0
The hotel offers top-notch facilities, including room service and convenient tour assistance.
Spacious rooms
Limited dining options
Chester
United States of America,
August
2023
9.8/10
I was thrilled with the room, the hot tub was fantastic, the air conditioning worked like a charm, and the huge bed was heavenly! Just like I saw on Trip Advisor pictures. The service was impeccable, they treated us like VIPs, making sure we received top-notch service throughout our stay. The location is unbeatable right in the heart of Playa del Carmen, on the busiest avenue, perfect for exploring the city on foot. The dining experience, included in my rate, was exceptional with delicious baguettes to enjoy. The facilities were outstanding, providing everything we needed for a comfortable and enjoyable stay.
Rooms
10.0
The room with the hot tub was amazing, and the air conditioning was top-notch. The huge bed was so comfortable, just as I had seen in the pictures on Trip Advisor.
Service
10.0
The staff went above and beyond, treating us like royalty and ensuring we experienced excellent service throughout our stay.
Location
10.0
The hotel's location right in the center of Playa del Carmen is unbeatable, situated in the city's pedestrian zone, making it easy to explore and enjoy the vibrant surroundings.
Dining
9.0
The dining experience, which included delicious baguettes, was a delightful addition to our stay.
Facilities
10.0
The hotel's facilities were top-notch, providing everything from room service to tours/ticket assistance, ensuring a seamless and enjoyable experience.
Anthony
United Kingdom,
July
2023
9.0/10
The hotel is perfectly located, right in the heart of Playa del Carmen, with amazing air-conditioned rooms featuring hot tubs on the balconies and great amenities. The service was impeccable, treating us like royalty with a range of convenient offerings. The location couldn’t be better, in the bustling center of Playa del Carmen, close to everything. The dining experience was exceptional, with organic vegetables as a highlight. The facilities were top-notch, ensuring a luxurious stay.
Rooms
9.0
The rooms were spacious and modern, with amazing air conditioning and hot tubs on the balconies. They were equipped with great amenities.
Service
9.0
The staff treated us like VIPs, providing outstanding service including room service, 24-hour room service, and other convenient options.
Location
10.0
The hotel is situated right in the center of Playa del Carmen, making it incredibly convenient to explore the city's pedestrian zone and the bustling 5th avenue.
Dining
8.0
The dining experience was delightful, with organic vegetables adding a healthy touch to the meals.
Facilities
9.0
The facilities were top-notch, offering a range of services and amenities that enhanced our stay.
Edward
United Kingdom,
May
2023
9.2/10
I had a wonderful stay at the hotel! The rooms were spacious and modern, equipped with amazing air conditioning and a huge bed. I was pleasantly surprised to find that the room was even better than what I saw in the pictures from Trip Advisor. The hot tub added a touch of luxury to the experience. However, the price could be a bit high for some travelers.
Rooms
9.0
The rooms were fantastic, with amazing air conditioning and a huge bed. They looked even better than the pictures from Trip Advisor!
Service
9.0
The staff treated us like VIPs, making sure we received great service throughout our stay. The additional services like room service, dry cleaning, and 24-hour room service enhanced the overall experience.
Location
10.0
The hotel is perfectly located in the heart of Playa del Carmen, right in the center of all the action on 5th Avenue. Being on the beach with an ocean view from the rooftop made it even more special.
Dining
8.0
I enjoyed the delicious tapas included in my rate. It was a delightful dining experience that added to the pleasure of my stay.
Facilities
10.0
The hotel facilities were top-notch, offering everything I needed for a comfortable stay. The amenities were modern and luxurious, making the overall experience truly enjoyable.